Shipping policy

Shipping Policy

Thank you for shopping at k0s Card Shop - Singles & Slabs! We take great care in packaging and shipping your collectible cards and graded slabs to ensure they arrive safely.

Processing Time

Orders placed Monday-Friday before 2:00 PM Eastern Time ship the same business day.

Orders placed after 2:00 PM Eastern Time or on weekends will ship the next business day.

Please note: We are closed on Mondays. Orders placed on Sunday or Monday will ship on Tuesday.

Shipping Methods

We ship all orders via USPS using the following methods:
- USPS Ground Advantage
- USPS Priority Mail

All shipments include tracking information.

Delivery Time

Domestic orders typically arrive within 7-10 business days after shipment. Please note that delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other events outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your order weight and destination.

Free Shipping: Orders over $50 qualify for free shipping within the United States.

International Shipping

We currently only ship within the United States. We do not offer international shipping at this time.

Local Pickup

Local pickup is available at our Avon, Indiana store location:

k0s Card Shop
8100 E US HWY 36, Suite Q
Avon, IN 46123

To use local pickup:
1. Select "Local Pickup" at checkout
2. You'll receive an email when your order is ready for pickup
3. Bring your order confirmation email and valid ID
4. Pickup during our store hours (visit k0scardshop.com for current hours)

Orders must be picked up within 14 days of notification or may be subject to cancellation and refund.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with tracking information. You can track your package using the tracking number provided.

You can also view your order status by clicking "View your order" in your order confirmation email.

Packaging

All cards and graded slabs are carefully packaged to ensure safe delivery:
- Single cards are placed in protective sleeves and toploaders
- Graded slabs are bubble-wrapped and secured in rigid mailers
- All packages are shipped in sturdy cardboard mailers or boxes

Lost or Damaged Packages

Once we transfer your order to the shipping carrier, title and risk of loss passes to you. We are not liable for lost or stolen packages.

If your package appears damaged upon delivery:
1. Do not refuse the package - accept it and inspect the contents
2. If items are damaged, contact us immediately at onlinesales@k0scardshop.com with photos
3. We will work with you to resolve the issue

If you believe your package is lost:
1. Contact the shipping carrier with your tracking number
2. File a claim with USPS if applicable
3. Contact us at onlinesales@k0scardshop.com for assistance

Incorrect Address

Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you need to update your shipping address, contact us immediately at onlinesales@k0scardshop.com. We can only update addresses before the order ships.

Questions about shipping? Contact us:

Email: onlinesales@k0scardshop.com
Phone: (317) 707-7050
Store: 8100 E US HWY 36, Suite Q, Avon, IN 46123